Best for established GTM teams who want a 24/7 AI system that converts and assigns leads, updates CRM fields automatically, protects meetings from no-shows, and keeps pipeline data accurate and reliable.
Best for revenue organizations ready to build and optimizing several AI employees in parallel, with Synapsa continuously testing, refining, and QA’ing them for peak performance.
Best for lean teams who need an always-on system to book prospects and customers into meetings, while they focus on scaling.
Best for established go-to-market teams needing a 24/7 system to capture opportunities, qualify leads, and book meetings.
Best for enterprises that require scaled meeting management across multiple channels and corporate growth functions.
Most tools in this category, whether it’s Chili Piper, Drift, or point-solution chatbots, focus on a single part of the funnel. They either route form fills, manage chat handoffs, or send reminders. Synapsa is different because it acts as a true AI Employee that covers the entire meeting pipeline from start to finish. 1. End-to-end coverage, not point tools With Synapsa, your AI Employees don’t just capture interest. They qualify leads in real conversations, route them to the right rep, book them directly into calendars, send reminders, rescue no-shows, and even record and summarize meetings to generate intelligence. You no longer need to stitch together multiple tools to cover your pipeline. 2. Context-aware and playbook-driven Each workflow can be trained with specific objectives and instructions, so Synapsa adapts to the context of the lead. The AI knows whether someone is coming from your website, a downloaded asset, or an event list, and it engages them appropriately based on your sales playbook. This goes far beyond simple branching chat logic. 3. Built for GTM leaders, not just ops Instead of being another SaaS app your team has to manage, Synapsa feels like a teammate. It eliminates data entry, automates CRM updates, and provides attribution dashboards so CROs and CMOs can trust the integrity of pipeline data. Reps stay focused on high-value selling while the AI fills the coverage and follow-up gaps. 4. Scales like headcount, not like usage credits Competitors often price per meeting booked or per message sent, which feels like a tax on growth. Synapsa is priced more like headcount: each AI Employee expands your coverage as your team grows, with simple calendar and contact capacity. This keeps pricing predictable while still aligning with your business scale.
Yes. Synapsa is designed to fit seamlessly into your company’s brand and sales process while executing your playbook with precision. At all levels, each Synapsa workflow can be customized with specific objectives and instructions so the AI is context-aware. This means the AI knows how to act differently depending on the source of the lead and the stage of the buying journey. For example, it can engage a website visitor one way, follow up differently with a lead met at an event, and take another approach with someone who downloaded a piece of marketing content. In the Core plan, you can upload your FAQs, sales scripts, and playbooks directly so your AI Employee is trained on your messaging and process. In the Growth plan, Synapsa automates even more of this by scraping your website and meeting intelligence to build knowledge documents for you and writing conversation data into your CRM fields. In the Scale plan, our team continuously reviews, tests, and optimizes your AI Employees so they refine their performance and stay aligned with your evolving playbook. Synapsa is not a generic chatbot. It is a fully customizable AI assistant that mirrors your workflows, understands your context, and delivers conversations that feel natural, personalized, and consistent with your brand.
Synapsa integrates directly with HubSpot, Salesforce, and several other CRMs. Synapsa connects at the object and field level so conversations, qualification data, and meeting details flow seamlessly into your CRM. At the Core tier, integrations cover standard objects and booking workflows. At the Growth and Scale tiers, the integration expands to include field-level mapping of conversation data, enriched lead details, and meeting intelligence. In addition to CRM integrations, Synapsa also connects to your team’s calendars to book and protect meetings, monitor availability, and deliver reminders and rescheduling. The AI Employees can be triggered through webchat, email, SMS (Growth+), and webforms, ensuring that the leads you capture are instantly engaged and routed. We also support webhooks and enrichment APIs, which means Synapsa can pull in firmographic or behavioral data from the rest of your stack and use it in qualification and routing decisions.
Does my team have to spend lots of time learning the AI and onboarding? No. Synapsa is designed to feel like hiring a trained employee who is ready to work, not like adding another complicated SaaS tool your team has to learn. At the Core plan, you simply upload your FAQs, docs, and playbooks so the AI Employee can start qualifying, routing, and booking leads right away. Most teams are live within a couple of weeks. At the Growth plan, Synapsa takes on more of the setup for you by automatically scraping your website and meetings to build knowledge documents, mapping conversation data into your CRM, and adding no-show protection. This means your team spends less time configuring and more time benefiting from accurate pipeline coverage. At the Scale plan, our team continuously tests, reviews, and QA’s your AI Employees for you, so they improve over time without your reps or ops team lifting a finger. In every plan, your reps don’t need to “learn the AI” or change their workflow. The AI works behind the scenes to qualify, book, protect, and record meetings, while your team keeps using their existing CRM and calendars as usual.
We place the highest priority on safeguarding our users' data. We solely use basic profile information, preferences, and provided calendar information to find optimal group meeting times. We never download, store, share, or sell personal calendar details or data with third parties. We have obtained SOC 2 and ISO 27001 certifications. For more information, please refer to our Privacy. Policy and Terms of Use, or contact our security team at hello@synapsa.ai.
Synapsa is built for mid-market GTM leaders (CROs, CMOs, Heads of Sales, and RevOps) who need consistent inbound coverage, faster speed-to-lead, reliable meeting protection, and accurate pipeline data. Our customers are typically organizations that rely heavily on meetings to drive revenue, but who don’t want to overextend their sales headcount to cover the basics.
Our AI Employees are designed to work directly with your sales reps’ calendars, not just capturing interest but making sure that qualified leads actually show up to meetings. Each calendar represents a rep or closer that the AI is supporting. The AI books leads onto those calendars, monitors availability, sends reminders, rescues no-shows, and records and summarizes meetings to generate intelligence for your pipeline. Pricing by calendars ensures that as your team grows, Synapsa scales with you to provide consistent coverage and meeting reliability for every rep.
We find that AI assistants work best when teams take the proper time to onboard and train them. As a result, we do not offer free trials.
In the Core plan, you manage your AI Employee by uploading your FAQs, docs, and playbooks. The system executes your workflows and engages leads based on the knowledge you provide. In the Growth plan, Synapsa takes on more of the heavy lifting. The platform automatically scrapes your website and meetings to build knowledge documents, maps conversation data into CRM fields, and manages no-show protection. This reduces the amount of setup and ongoing management required from your team. In the Scale plan, Synapsa’s team actively manages optimization for you. We continuously review, test, and QA your AI Employees so they improve over time and stay aligned with your evolving playbook. This gives you the benefit of having your AI refined by our product and GTM experts without adding work for your reps or ops team.